REPFORN – Reparação e Fornecimentos Navais, Lda‘s policy is governed by innovation, diversity, integrity, quality and the professionalism of those who work on a daily basis with the aim of responding quickly and effectively to the needs of its customers and complying with the requirements of NP EN ISO 9001:2015.
Quality and customer satisfaction have always been REPFORN – Reparação e Fornecimentos Navais, Lda.‘s main management guidelines and one of its main success factors.
The company’s Quality Policy is governed by the following fundamental principles:
- Satisfy customer requirements and expectations;
- Satisfy employees by motivating them to commit to deadlines and the quality of our services;
- Maintaining the survival of the company and jobs with a focus on the profitable growth of financial resources;
- Compliance with statutory and regulatory requirements;
- Honesty, integrity and trust;
- Continuous improvement.
In this context, the management of REPFORN – Reparação e Fornecimentos Navais, Lda, is committed to training and making each of its employees aware of the importance of performing their tasks at the service of the organization, as well as the importance of their participation and commitment to the development of the Quality Management System.
By publicizing this policy, REPFORN – Reparação e Fornecimentos Navais, Lda seeks to engage all interested parties in its implementation.